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Here are just a few customer compliments: "Matrix was the only company that took the time to work with our concerns and allowed us to visit existing customers of theirs and talk one on one with the machine operators. I was impressed with what I saw and heard. The Matrix machine seemed to be extremely operator and maintenance friendly; and the changeovers went so rapidly." "If all the dealings I had with vendors went as well as our dealings with Matrix Packaging Machinery my hair would be darker and my blood pressure lower. I will personally tell anyone who asks what I think of Matrix. I look forward to dealing with your entire organization, both on current equipment and probable future equipment as well." "As you know, the contract packaging business is a highly competitive one. Your machines have given us an edge in efficiencies, machine uptime and ultimately profit." More customer referrals available upon request. |
| TOTAL LOGISTIC CONTROL, LLC |
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March 10, 2006 Mr. Chip Simenz Matrix Packaging Machinery 650 Dekora Woods Blvd Saukville, WI 53080 Dear Chip, This letter is a recap of our business relationship that started in November 2004 at the PMMI show. As you recall, we were in the market for 4 vertical baggerlscale systems to replace our current Triangle baggers. We narrowed the decision down to 2 vendors and chose Matrix. We were very impressed with what Matrix had to offer so a purchase order was given to you in April 2005. You were always willing to listen to any request we needed on the equipment. We took delivery of the 4 systems in late August and early September 2005. Before arrival, we sent several operators and maintenance techs to your facility for on site training. This installation went very smooth and was better than expected. Your service techs were very knowledgeable to any issues we had. While there were a couple of issues on startup, I appreciate your willingness to stick with these until they were resolved. We would purchase Matrix again if and when we can replace our other baggerlscale systems. Thank you for your continued support of our operations at our Athens facility. Mike Basham Plant Engineer Total Logistic Control, Athens |