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Here are just a few customer compliments: "Matrix was the only company that took the time to work with our concerns and allowed us to visit existing customers of theirs and talk one on one with the machine operators. I was impressed with what I saw and heard. The Matrix machine seemed to be extremely operator and maintenance friendly; and the changeovers went so rapidly." "If all the dealings I had with vendors went as well as our dealings with Matrix Packaging Machinery my hair would be darker and my blood pressure lower. I will personally tell anyone who asks what I think of Matrix. I look forward to dealing with your entire organization, both on current equipment and probable future equipment as well." "As you know, the contract packaging business is a highly competitive one. Your machines have given us an edge in efficiencies, machine uptime and ultimately profit." More customer referrals available upon request. |
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November 4,2008 Dear Andy: I wanted to take a moment to write and thank you (and your entire company) for all your support in the past. As you know, over two years ago we purchased one of your Pro Series baggers to replace a foreign made one that, although not that old, was costing a fortune in spare parts and service. Simply said, we struggled to keep it running. Since then we have had fantastic luck with your machine and your company. It is very refreshing to NOT hear: "we need to get that part from over seas" or "that is no longer available" etc. You even were kind enough to help us with a film issue, not directly related to the bagger. You built us a great machine and we are extremely happy with it. We look forward to many more years with our Matrix! Sincerely, 
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